consulting services and solutions

Being resourceful and leading diverse teams to become actively engaged and committed towards a common goal is a challenge.

However, it is key to the success of any change initiative.  Our network of strategic partners provide a pool of expertise available at the click of a button.

“The most powerful person, is not the smartest or the strongest, it is the one who knows where to find the right answer.”

Coaching.  A three sport athlete in high school, and a physical education and health teacher in his first job, Mr. Spence has experience leading teams on and off the field.  Like any good coach, Mike identifies with his team collectively and individually.  He challenges each person differently and expects constant skill development and improved performance.

  • Executive Coaching
  • Team Coaching (train the trainer)
  • Coaching for academic advisers and counselors
  • Career Coaching
  • Performance Coaching

Training.  As an educator and a tech, Mr. Spence applies the best of technology and instructional design to deliver a blended learning experience that is effective, engaging, and convenient.  Our experts bring together the best tools and strategies to increase user engagement and learning outcomes.

  • Workshops & Presentations

Speaking.  Mr. Spence’s experience at the front of the classroom and boardroom helped polish his story telling skills and the ability to engage his audience.   His presentations connect, challenge, and inspire the audience. Leaving attendees with actionable tasks, if acted upon, that can have an immediate impact.

  • Keynote speaker

Consulting. If you Win, I win.  In collaboration we will overcome  your challenges, initiate change and improve results. Clear communication, and focus on objectives, plan of action, and scheduled tasks. Managing complex projects in logical steps until objectives are met.  Win:Win is the only way I do business.

*Please contact me to schedule a call.

Services are available in person, streaming, on-demand links, video, and phone conferencing.

innovator, entrepreneur

Topics: Subgroup: K-12/College

  • Parenting – The unknown adversity as a single father (parent)
  • Student Success
  • Career development and planning
  • Soft skill training and development
  • Technology career tracks and high growth fields
  • Educational consulting, specializing in student/employee sub-cultures

Subgroup: Commercial

  • Entrepreneurship and SMB Success
  • Employee On-boarding and Company Culture
  • Unleashing the potential of your Millennial employees
  • Sales Success (Inside sales, relationship selling, social selling)
  • Customer service best practices (Tech Ops, Call center support
  • Organizational development – Cross functional training
  • Transformational leadership
  • Human Capital Management and Productivity (Sweat Equity)
  • Workforce training and development

Subgroup: Technology

  • Technology skill tracks and high growth fields
  • IP, telecom, and mobile technology trends
  • Business Continuity and Disaster Recovery Planning
  • Data Center Solutions for the SMB
  • Cable TV and streaming video – how to stop cord cutters and retain customers
  • CIO to-go: Outsourced IT – A real look at the numbers
  • IT and Telecom Audits
  • Network life-cycle management and asset recovery
  • Benefits of managed wi-fi in MDU and campus settings
  • Managing a mobile workforce

Area:

  • Located in Amherst, NY.
  • Primarily serving US, Canada, and Caribbean

Optimum Bandwidth provides the following consulting services:

  • IT Strategy: Setting the overall agenda for IT to support business strategy execution.
  • Enterprise Architecture & Application Strategy: Defining the overall technology blueprint and transition plan that underpin the strategy.
  • Information & Data Strategy: Improving the management, governance and security of the information critical to achieving business objectives.
  • Security: Reducing risk and enabling new business initiatives by defining and implementing security strategies.
  • Infrastructure: Defining and adopting the infrastructure blueprint required to support the IT strategy.

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